Connecting the Pieces - Introduction
As providers of Health and Community services, we all recognise the value in improving access to services for all people and delivering services that are responsive and centred on the needs of the person, their family and carers.
The Connecting the Pieces video (and accompanying Guide) articulates the unique aspects of diversity and person centred care and importantly, the relationship between these approaches, how they influence each other and the need for diversity and person centred care to be understood throughout the continuum of the client’s journey.
The video addresses three key questions:
• Why are our experiences of health and community services different?
• What is it that attracts us to one service provider over another? and
• How can providers help people to get the most out of the services they use?
The resource has been developed to assist people committed to implementing inclusive person centred practice. We have created discussion topics that address the key themes of the video and allow you to have open and challenging discussion with your teams in order to improve practice and make your services more accessible. If you have questions about the video or resource please email email@example.com
How to use the resource
The Diversity Jigsaw